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Last updated: 2025.09.24.

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1. Introduction and Overview

Varco is a service operated by NC AI. Accordingly, all references to “our Services” throughout this Privacy Policy include the Varco 3D platform, along with any current and future features or related offerings.

NC AI, including its subsidiaries, affiliates, and related entities (collectively referred to as "NC AI," “we,” “us,” or "our"), manages your personal data in compliance with applicable laws and regulations, including but not limited to the Personal Information Protection Act (Korea), the Act on the Protection of Personal Information (Japan), and other relevant data protection laws. We take these responsibilities seriously and are committed to safeguarding the privacy rights of all users.

This Privacy Policy explains how we handle your personal data and serves as a notice of our data processing practices, provided before we collect or process any personal data where required by law. It applies to data in our possession or control, including data handled by organizations we engage for the purposes described below.

We collect, use, disclose, transfer, store, and process personal data in accordance with this Policy. Certain personal data are reasonably required to provide our Services, and if you choose not to provide such data, some or all Services may not be available to you.

2. What Personal Data We Collect

We collect information about you when you use the Services, whether you’re using the Platform, registering an account, updating your profile, accessing content, making a purchase, participating in a promotion, or contacting customer support. The information we gather varies based on your interactions with us and may include, but is not limited to:

Information You Provide to Us

We collect information directly from you during the opt-in process, such as when you register for an account, sign up for communications, make a purchase, or contact us via phone, email, or other methods.

• Contact Data: Includes your first and last name, e-mail address, phone number, and postal address.
• Account Credentials: Includes your username, password, and authentication details.
• Demographic Data: Includes your date of birth, gender and country.
• Commercial or Transaction Information: Includes records of product or services purchased, obtained, or considered.
• Content: Includes any content you send to us (such as feedback, questions to customer support inquiries, or bug reports), content you publicly post on the Service (like product reviews or blog comments), and messages exchanged with other users through our chat functionality.
• Promotion Participation: If you participate in a promotion and are declared a winner, we may collect your name, phone number or email, account information and only where strictly necessary to verify your eligibility, government-issued identification (such as a passport).
• Third-Party Services: When you access our Services through third-party or social media accounts, we may receive information (such as your account information, nickname, and profile details.) from those provides in accordance with their privacy policies.
• Payment Information: We use third-party payment processors to handle transactions. Depending on your chosen method, this may include limited billing information (such as payment method and transaction details). When you choose PayPal, your payment details are processed directly by PayPal and are not stored by us.
• Service Usage Information: Includes details of your use of features, pages you visit, and how you interact with our Services.
• Engagement Data: Includes aggregated or de-identified data on usage trends and features, used for analytics and improvement purposes.